Podcast Secrets Revealed: What REALLY Happens Behind the Scenes of The Frictionless Experience

What's the most ridiculous UX feature Nick and Chuck have encountered? Hint: one involves mobile popups that sabotage purchases, and the other created an infinite authentication loop that made booking impossible.
Join hosts Chuck Moxley and Nick Paladino as they flip the script and sit in the hot seat for their two-year anniversary episode. Interviewed by their producers Grant Taleck and Mitch Kubik from AuthentIQ Marketing, Chuck and Nick share behind-the-scenes stories from 50+ episodes, reveal why they never give guests questions in advance, and discuss the most frustrating apps they've ever used.They also reveal their dream guests, the inside jokes that have developed over two years, and how having a team makes it all possible when most podcasts don't survive past their first few episodes.
Key Actionable Takeaways:
- Keep interviews organic by avoiding over-preparation - Don't give guests all questions in advance as it leads to scripted, read-aloud answers that feel unnatural
- Build a production team to sustain long-term content creation - Consistent podcasting requires editors, producers, schedulers, and content creators to handle the workload alongside day jobs
- Listen to yourself regularly to get comfortable with your voice - Producing 50 episodes forces you to review recordings constantly, eliminating self-consciousness about hearing your own voice
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