Welcome to The Frictionless Experience, the podcast where we lay waste to digital friction. This podcast is for leaders who want more out of their existing online presence. Join us for conversations with innovative leaders and industry experts who refuse to settle for mediocrity in the digital realm! Get ready for practical wisdom that will transform your user's experience and help you drive maximum customer loyalty and revenue from your website and mobile app. If you're seeking advice and strategies that could only come from a community of digital experience savants, then you’ve come to the right place. Brought to you by Blue Triangle.
Meet Your Hosts
Connect with Chuck on LinkedIn
Chuck is a marketing rockstar with over 25 years of experience on the brand and agency sides of marketing. Chuck has developed innovative marketing programs for dozens of well-known brands, including Chick-fil-A, Lee Jeans, Subway, AT&T, Pepsi, Citgo, NFL, and Sears.
He is one of the nation’s leading experts on the convergence of technology and marketing. He frequently speaks at corporations, industry trade organizations, and universities on digital marketing, digital identity, the ethical use of data and its impact on business and society, and how brands can build customer trust and loyalty with frictionless experiences.
He is the co-author of the book An Audience of One, published by McGraw Hill, which details how brands can drive superior results by making the radical shift from mass marketing to one-to-one marketing.
Connect with Nick on LinkedIn
Seasoned professional turned podcast host with a diverse background in technology, product management, and a little bit of woodworking, I thrive on challenges and innovation. With a track record of driving results and optimizing conversion through a friction filled pursuit of frictionless experiences, I excel in leading teams, fostering valuable relationships, and unlocking successful products. My journey has been a blend of technical acumen and creativity while transforming passions into professions and friction into function.